By Steven Babitsky Esq.
One of the best ways professionals can quickly improve their negotiation outcome is to ask the “right” questions. These questions are a quick and easy way to help you succeed in many types of negotiation. Each question is designed to obtain crucial information and move the person you are negotiating with to a successful outcome.
Here are the 50 Questions:
- How did you hear about us?
- So, how’s everything going?
- What is your time frame for wrapping up this negotiation?
- Whom do I speak with about canceling our service?
- Do you have full authority to negotiate and finalize a deal?
- May I please speak to your supervisor?
- Can you shoot me an e-mail before the meeting with your issues, goals, and concerns so I can prepare?
- I will send out a proposed agenda, okay?
- Would you like to get together and meet in person?
- Can we agree to put the past behind us and discuss only the future?
- Are you a team player?
- Can you do the job for $X?
- What is the most you have ever paid for this service or product?
- Can you give me a ballpark figure for your products or service?
- Are you aware of the industry standards here?
- Are you prepared to lose us as a customer today?
- Do you realize we are the sole source for this product/service?
- What alternatives do you have?
- Can I recommend someone else?
- How much business do you think we can do in the future if we can wrap up this negotiation successfully?
- Are you aware that some fact that suggests that money is tight?
- Do you realize that your competitor is charging a lower price?
- Instead of fighting about how to divide up this relatively small pie, will you agree to try to find a way to make a much bigger pie that we can share?
- How about we try it for a while; what do we have to lose?
- What if we increased the length of the deal/size of the order?
- How much flexibility do you have in the price?
- Are you interested in quality or price?
- Do you want to be rich or famous?
- How much do you estimate that will come out to?
- Will you give us a best-price guarantee?
- What if I were to pay cash?
- You, of course, accept major credit cards?
- Why don’t we just split the difference?
- Are you willing to agree to stay in this room with me until we reach an agreement?
- Should I close my file?
- Does the person you are negotiating with] still work there?
- Are you willing to get creative here to try to find something that works for both of us?
- Would you like to go off the record here?
- Can you recommend someone else?
- What can you give me that I can take back to my boss?
- If it’s okay with you then, I’ll call my lawyer and have Her send over a contract?
- Can we set up a time to finalize things on the last day of the month?
- Does my proposal work for you?
- How much time, effort, and money have you invested in your proposal?
- What will you do if we cannot reach an agreement?
- How did it feel to receive that award?
- Have you considered what you stand to lose if you don’t?
- Why should I continue to negotiate with you after that remark?
- What’s in it for me?
- Is there anything else you are aware of that may have an impact on our agreement or long- term relationship?
About the Author
Steven Babitsky Esq is the President of SEAK Inc. He is the trainer featured in the Negotiating Skills For Physicians 4 DVD Set.